Support Board
Date/Time: Fri, 24 Apr 2026 03:31:17 +0000
Any Chance of a Refund? If not, totally understand.
View Count: 167
| [2026-03-08 05:13:25] |
| DannyNoonan - Posts: 1 |
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Hello, I'm sorry to bother you all and I'm sorry to even ask - I purchased Sierra last night and just realized my previous charting platform (with all my saved levels, indicators,etc.) does what I was looking to achieve through Sierra. I don't suppose there's any chance I might be able to get a refund? If not, completely understand. Thanks so much. |
 Screenshot 2026-03-07 225026.png / V - Attached On 2026-03-08 05:12:03 UTC - Size: 22.86 KB - 47 views |
| [2026-03-08 06:27:01] |
| Sierra_Chart Engineering - Posts: 23594 |
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Yes of course we can do a refund for you. This will be done, on Monday.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-09 14:01:28] |
| John - SC Support - Posts: 45757 |
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We have created an Account Support Ticket for this. You can access it here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1773064734508106619#TopOfTicket Only you and Sierra Chart can view that ticket. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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