Support Board
Date/Time: Tue, 03 Mar 2026 19:57:50 +0000
Subscribing to streaming market data in the service client is not supported.
View Count: 18
| [2026-03-03 14:54:54] |
| User174163 - Posts: 5 |
|
Subscribing to streaming market data in the service client is not supported. This is the message I'm getting. I've cleared the message log and reconnected. Here is the log: 2026-03-03 14:41:14.661 | Software version: 2887 64-bit 2026-03-03 14:41:14.661 | Primary Thread ID: 30336 2026-03-03 14:41:14.661 | Usage end date: 2026-03-21 2026-03-03 14:41:14.661 | Enabled for: Advanced Features 2. 2026-03-03 14:41:14.661 | Enabled for: Sierra Chart Historical Data Service. 2026-03-03 14:41:14.661 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-03-03 14:41:14.661 | Enabled for: Delayed Denali Exchange Data Feed. 2026-03-03 14:41:14.661 | Enabled for exchange2: CME 2026-03-03 14:41:14.661 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-03-03 14:41:14.661 | Current selected Data/Trading service: SC Data 2026-03-03 14:41:14.661 | Custom symbol settings values: enabled 2026-03-03 14:41:14.661 | Chart Update Interval: 400 2026-03-03 14:41:14.661 | Intraday Data Storage Time Unit: 0 2026-03-03 14:41:14.661 | Time Zone: +00:00:00 (UTC+00) 2026-03-03 14:41:14.661 | 2026-03-03 14:41:14 Local computer time in UTC 2026-03-03 14:41:14.661 | 2026-03-03 14:41:14 Local computer time in SC Time Zone 2026-03-03 14:41:14.661 | 2026-03-03 14:37:46 Server time in UTC 2026-03-03 14:41:14.661 | Local computer UTC time and Server UTC time difference: 2 seconds. 2026-03-03 14:41:14.661 | Program path: C:\SierraChart\ 2026-03-03 14:41:14.661 | Data Files path: C:\SierraChart\Data\ 2026-03-03 14:41:14.661 | OS Version Number: 10.0 2026-03-03 14:41:14.661 | Locale Setting: C 2026-03-03 14:41:14.661 | Crash reporter started: true 2026-03-03 14:41:14.661 | 2026-03-03 14:41:55.730 | File >> Reconnect selected. 2026-03-03 14:41:55.739 | SC Data | Disconnected. 2026-03-03 14:41:55.739 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2026-03-03 14:41:57.756 | 2026-03-03 14:41:57.756 | SC Data | Connection to server complete. 2026-03-03 14:41:57.757 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-03-03 14:41:57.772 | Using symbol data fast lookup vector 2026-03-03 14:41:57.772 | SC Data | Starting real-time market data updates for: F.US.EPZ25. ID: 1 2026-03-03 14:41:57.772 | SC Data | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPZ25 2026-03-03 14:41:57.772 | SC Data | Requesting security definition data for: F.US.EPZ25. ID: 1 2026-03-03 14:41:57.772 | Requesting market depth updates for: F.US.EPZ25 if supported. NumLevels=1400 2026-03-03 14:41:57.772 | Separate subscription for market depth updates not supported. F.US.EPZ25 2026-03-03 14:41:57.772 | No historical data client is currently set to download historical Intraday data for F.US.EPZ25. 2026-03-03 14:41:57.772 | Real-time Intraday chart data file updates started for F.US.EPZ25 2026-03-03 14:41:57.772 | Intraday chart data file opened for F.US.EPZ25 2026-03-03 14:41:57.887 | SC Data | Starting real-time market data updates for: F.US.MNQZ25. ID: 2 2026-03-03 14:41:57.887 | SC Data | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.MNQZ25 2026-03-03 14:41:57.887 | SC Data | Requesting security definition data for: F.US.MNQZ25. ID: 2 2026-03-03 14:41:57.887 | No historical data client is currently set to download historical Intraday data for F.US.MNQZ25. 2026-03-03 14:41:57.887 | Real-time Intraday chart data file updates started for F.US.MNQZ25 2026-03-03 14:41:57.887 | Intraday chart data file opened for F.US.MNQZ25 2026-03-03 14:41:57.888 | SC Data | Starting real-time market data updates for: F.US.MNQH26. ID: 3 2026-03-03 14:41:57.888 | SC Data | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.MNQH26 2026-03-03 14:41:57.888 | SC Data | Requesting security definition data for: F.US.MNQH26. ID: 3 2026-03-03 14:41:57.888 | No historical data client is currently set to download historical Intraday data for F.US.MNQH26. 2026-03-03 14:41:57.888 | Real-time Intraday chart data file updates started for F.US.MNQH26 2026-03-03 14:41:57.888 | Intraday chart data file opened for F.US.MNQH26 2026-03-03 14:41:57.900 | SC Data | Starting real-time market data updates for: F.US.MESH26. ID: 4 2026-03-03 14:41:57.900 | SC Data | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.MESH26 2026-03-03 14:41:57.900 | SC Data | Requesting security definition data for: F.US.MESH26. ID: 4 2026-03-03 14:41:57.900 | No historical data client is currently set to download historical Intraday data for F.US.MESH26. 2026-03-03 14:41:57.900 | Real-time Intraday chart data file updates started for F.US.MESH26 2026-03-03 14:41:57.900 | Intraday chart data file opened for F.US.MESH26 |
| [2026-03-03 16:05:42] |
| John - SC Support - Posts: 44906 |
|
Your symbols are those that are used for CQG, but your log shows you are connected to "SC Data". Please select "Edit >> Translate Symbols to Current Service" to update the symbols for what is needed for SC Data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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