Support Board
Date/Time: Sat, 18 Apr 2026 12:50:31 +0000
Historical Charts will only load most recent bar for USDJPY.
View Count: 154
| [2026-03-03 11:55:47] |
| James D - Posts: 14 |
|
Hello, The USDJPY historical charts are only displaying the most recent bar, while all other historical forex pairs are loading without any issues. |
Private File Attachment Deleted. |
| [2026-03-03 15:50:17] |
| John - SC Support - Posts: 45686 |
|
We are not seeing any issue with the data for USDJPY. The first thing we want you to try is selecting "Edit >> Delete All Data and Download". If the above does not resolve the issue, then we need to know if this is a Daily Historical chart or if this is a Daily chart built from Intraday data. In other words, what is "Chart >> Chart Settings >> Data Limiting >> Chart Data Type" set to? Also on that same tab, what are the following set to: - Load Data Limiting Method - Days to Load for Intraday Chart Data Type - Days to Load for Historical Data Chart Type - Date Range From: - Date Range To: The Date Range From/To is in the section for "Load Data Limiting Method: Date Range", which is near the middle of the page. Do not confuse this with the "Date Range in File From/To" at the top of the window. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-04 11:52:47] |
| James D - Posts: 14 |
|
Hello, The "Edit >> Delete All Data and Download" did not work; this is a Daily Historical chart not built from Intraday data. Attached is the "Chart Setting >> Data Limiting" settings. |
Private File Attachment Deleted. |
| [2026-03-04 15:03:22] |
| John - SC Support - Posts: 45686 |
|
The interesting item in the Data Limiting image is that the "Date Range in File From" is blank. This should not be the case. Please try entering a value like "1990-01-01" in that field and select OK to close the window. You should get a prompt verifying that you are wanting to download data going back to that point in time - answer "Yes" to this query. If that does not resolve it, then the next option is to exit from Sierra Chart and go to the "Data" folder under your main Sierra Chart installation folder and delete following file in that folder: USDJPY.dly Then restart Sierra Chart and see if that resolves the issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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