Support Board
Date/Time: Wed, 15 Apr 2026 13:39:39 +0000
Heatmap not loading in
View Count: 140
| [2026-02-28 09:56:24] |
| meridian-tradez - Posts: 1 |
|
I have turned on "record market depth data" and "support market depth" and applied market depth historical graph study as well, but nothing happens. Plus in the chart header, there is a code: 00:00:00,000. Does it have to do anything with this case? I appericiate if someone provides me with help.
|
| Attachment Deleted. |
| [2026-03-02 14:13:16] |
| John - SC Support - Posts: 45634 |
|
The image you provided looks like it was taken at a time when the market was closed. If you had made the changes you did after it was closed, then you will not have any market depth data until the market opens again. Now that the market is open, let us know if you are still not getting the Market Depth Historical Graph to display in that chart. If it is still not showing, then please get us that chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Also, be aware of the following to download historical market depth data: Market Depth Historical Graph: Downloading Of Historical Market Depth Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account:
