Login Page - Create Account

Support Board


Date/Time: Tue, 24 Feb 2026 07:09:26 +0000



Data not updating

View Count: 39

[2026-02-23 15:32:17]
User244592 - Posts: 49
I am using SC 2882 version with denali data. I usually use TWS but had so much missing data so I switched to denali thinking it must be the TWS but I closed TWS and now the same symbols are missing and not updating at all so its safe to assume its not TWS? I have a screen of the randomly missing symbols thank you
imageScreenshot 2026-02-23 102214.png / V - Attached On 2026-02-23 15:26:50 UTC - Size: 86.14 KB - 9 views
[2026-02-23 16:37:14]
Sierra_Chart Engineering - Posts: 23005
The issue with NYSE and AMEX US equities is resolved. Missing data will be patched tonight.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account