Support Board
Date/Time: Thu, 09 Apr 2026 08:53:50 +0000
Bank transfer inquirrry -32euro sent on February 21 2026
View Count: 175
| [2026-02-22 22:24:17] |
| User955871 - Posts: 7 |
|
I would like to inform you that on February 21 2026 I sent a bank transfer of 32 EUR to your EUR bank account . As of today the funds have not appeared in my Sierra chart account Could you pleas confirm whether the payment has been received or is still being processed ? If needed I can provide the transfer receipt or reference number thank you |
| [2026-02-22 22:27:42] |
| Sierra_Chart Engineering - Posts: 23463 |
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We are checking on this. For now we have added 1 week of usage time to your Sierra Chart account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-23 16:43:43] |
| John - SC Support - Posts: 45558 |
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What method was used to make this payment? Was it a wire transfer, credit card, or something else?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-25 14:33:07] |
| Sierra_Chart Engineering - Posts: 23463 |
|
Letting you know the payment was received.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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