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Date/Time: Thu, 09 Apr 2026 08:53:50 +0000



Bank transfer inquirrry -32euro sent on February 21 2026

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[2026-02-22 22:24:17]
User955871 - Posts: 7
I would like to inform you that on February 21 2026 I sent a bank transfer of 32 EUR to your EUR bank account . As of today the funds have not appeared in my Sierra chart account

Could you pleas confirm whether the payment has been received or is still being processed ?

If needed I can provide the transfer receipt or reference number

thank you
[2026-02-22 22:27:42]
Sierra_Chart Engineering - Posts: 23463
We are checking on this. For now we have added 1 week of usage time to your Sierra Chart account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2026-02-23 16:43:43]
John - SC Support - Posts: 45558
What method was used to make this payment? Was it a wire transfer, credit card, or something else?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2026-02-25 14:33:07]
Sierra_Chart Engineering - Posts: 23463
Letting you know the payment was received.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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