Support Board
Date/Time: Thu, 19 Feb 2026 10:26:35 +0000
My Denali Exchange Feed For GC (Comex) is lagging, and not printing the right candles
View Count: 20
| [2026-02-19 03:45:21] |
| User903484 - Posts: 1 |
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As stated, my Denali Exchange Feed For GC (Comex) is lagging, and not printing the right candles, this is a big problem as its not being reliable on its own and im paying for the data, I will attach pictures of an exmple, its not the only time it has done it, it has happened a lot recenlty, I want to know how I can fix this, because if I cant, then im paying for the COMEX data for nothing. https://www.sierrachart.com/image.php?Image=1771472520795.png |
 Screenshot_29.png / V - Attached On 2026-02-19 03:25:06 UTC - Size: 58.75 KB - 4 views Screenshot_30.png / V - Attached On 2026-02-19 03:25:21 UTC - Size: 70.68 KB - 4 views |
| [2026-02-19 05:14:28] |
| Sierra_Chart Engineering - Posts: 22913 |
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The Rithmic chart you are comparing to is micro gold. If you want micro gold use the symbol MGCJ26_FUT_CME And make sure you do not have any filtering enabled: Chart Settings: Volume Filter (Chart >> Chart Settings >> Data Limiting >> Volume Filter Settings menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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