Support Board
Date/Time: Tue, 17 Feb 2026 09:10:11 +0000
Problem with Package activation
View Count: 13
| [2026-02-16 20:28:12] |
| User40278 - Posts: 4 |
|
Hello, I just deposited funds and wanted to activate Package 11 for 12 months to get the 35% discount. However, the system automatically renewed my previous shorter plan until 2026. Please revert this renewal and apply the 12-month Package 11 discount to my account balance instead. Thank you." Alexander Bachl (AC93232) |
| [2026-02-16 22:39:47] |
| John - SC Support - Posts: 44658 |
|
We took care of this through the Account Support Ticket you opened for this.
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