Support Board
Date/Time: Sat, 07 Feb 2026 03:15:23 +0000
MNQ data is delayed significantly started yesterday
View Count: 65
| [2026-02-06 14:42:06] |
| User488241 - Posts: 43 |
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Hello, Could you confirm what is happening on my account or Sierracharts? My denali data is delayed by over 1 minute. This happened yesterday and eventually synced back up but this is the second day in a row this is occuring. Thank you |
 Screenshot 2026-02-06 094029.jpg / V - Attached On 2026-02-06 14:40:59 UTC - Size: 326.77 KB - 7 views |
| [2026-02-06 15:05:11] |
| BubbityDog - Posts: 9 |
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I've been seeing this as well. Today (2/6) starting at the cash open, NQ/MNQ fell behind ES by nearly a full minute, then about 20 minutes into the session I got a spontaneous historical data reload and then it was all caught up. Yesterday it was well behind starting at the open, then gradually caught up, again getting in sync around 20 minutes into the cash session. ES stays real-time.
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| [2026-02-06 15:55:55] |
| Sierra_Chart Engineering - Posts: 22707 |
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We are aware of the problem and we apologize for this problem. Please see this post here: CME Data Freezing | Post: 436098 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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