Support Board
Date/Time: Sat, 07 Feb 2026 03:21:05 +0000
connection error message from service: Rithmic data
View Count: 41
| [2026-02-06 13:54:05] |
| User832560 - Posts: 13 |
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Cannot connect, tried disconected and re connecting and this keeps popping up i do not know why
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| [2026-02-06 16:21:19] |
| John - SC Support - Posts: 44494 |
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What exactly is popping up? If you are getting an error what does it state?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-06 17:04:04] |
| User832560 - Posts: 13 |
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connetion error message from service: Rithmic Direct - DTC Logon error recieved from server: permission denied, refer to attachted file i sent
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 Screenshot (7110).png / V - Attached On 2026-02-06 17:03:10 UTC - Size: 30.41 KB - 4 views Attachment Deleted. Screenshot (7110).png / V - Attached On 2026-02-06 17:03:18 UTC - Size: 30.41 KB - 3 views |
| [2026-02-06 17:27:01] |
| John - SC Support - Posts: 44494 |
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Refer to the following for what we know about the "Permission Denied" error from Rithmic: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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