Support Board

1) I have a chart trade window attached to one chart per chartbook. In this latest update, when I flip chartbook- the chart trade window is temporarily invisible before rendering. Feels associated with the lag somehow.

2) Charts that are not minimized but underneath another overlapping chart will flash before the top chart renders when flipping to a different chartbook.

2) Charts that are not minimized but underneath another overlapping chart will flash before the top chart renders when flipping to a different chartbook.

We did some testing in regards to this, and we see no difference compared to the MDI child window changes since version 2813:
2) Charts that are not minimized but underneath another overlapping chart will flash before the top chart renders when flipping to a different chartbook.

I posted this reply to another users thread last night, but it applies here too and I will post it here for visibility-->

I've noticed a peculiar behavior with layered charts. I was going to post about this, but I just saw this thread so I'm going to add it here. If needed I will create a separate thread.

I use a layered chart setup in various different chartbooks. I'm always flipping between chartbooks and some parts of the screen of these chartbooks I keep duplicated layered charts for easy access. I prefer not to minimize any of my charts. In previous versions I would just select the specific chart tab in the bottom left of the screen to bring forward the desired chart for that time needed. I could flip chartbooks and return and the setup would always remain the same as when I left it.

But what I have figured out in the new updates- If I bring forward a chart by selecting its tab (no minimizing) and then flip chartbooks and return to this original chartbook- the chart that was brought forward will be in the correct position on top if:
---that chart brought forward was last active window selected in the chartbook before flipping to another chartbook and returning- upon returning that last chart brought forward will be where I left it.
BUT- if I had clicked on and activated another chart window in this chartbook before flipping chartbooks- when returning to the original chartbook the window maybe different depending on the order of the chart tabs in the chartbook. I have tested this and determined the tab to the furthest right is priority and this chart window will be displayed if two charts overlap.

I hope this not too confusing- I will give an example- (no charts are minimized in this example)
Chartbook 1 has 7 charts with a 2x3 grid layout (chart 1,2,3 across the top, 4,5,6 across the bottom, and chart #7 is the tab furthest to the right). Chart #7 is ideally "hidden" behind chart 4 but can be easily accessed by clicking its tab to bring forward in my desired workflow.
1) If I bring chart 7 forward in front of chart 4 (leaving chart window 7 active) and flip chartbooks and return- the layout is unchanged (expected result)
2) If I bring chart 7 forward in front of chart 4 and activate a different chart window (1,2,3,5, or 6) inside of this chartbook and then flip chartbooks and return- the layout is unchanged (expected)
3) If I bring chart 4 forward in front of chart 7 and chart 4 is the active window and I flip chartbooks and then return the layout is unchanged (expected)
4) BUT If I bring chart 4 forward in front of chart 7 and I activate another chart window, eg. click on chart window #2, and then I flip chartbooks and then return the layout is changed (unexpected). Chart 7 is now front of chart 4 in this situation. This appears to be an issue with the order of the chart tabs and the tab to the furthest right is prioritized in this situation.