Support Board
Date/Time: Wed, 25 Mar 2026 02:40:02 +0000
DOM orders displayed wrong (in multiples x10) - ? to set in x1
View Count: 184
| [2026-02-04 17:26:55] |
| User409496 - Posts: 12 |
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Hi, My broker confirmed they are not providing Sierra charts with data to display the DOM order book quantities multiplied by 10. Even when I take a position directly from broker's interface (e.g. buy 1 lot), Sierra shows it as if I bought 10 lots, but the P?L (in Sierra) is calculated accurately . My broker's order book resting orders are displayed in Sierra as a multiple of 10. E.g. 50 lots on the offer (my broker's interface) is displayed in Sierra as 500 lots on the offer, etc. I wonder if it must be an index somewhere within Sierra that I need to change to reduce the calculated displayed size of orders by either removing this multiple of 10, or applying a division by 10, to get the accurate order size. How can I do that, or alternatively fix this issue? Thanks for your help. Regards, KT Date Time Of Last Edit: 2026-02-04 17:37:30
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| [2026-02-04 21:01:25] |
| John - SC Support - Posts: 45269 |
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Please get us an image of what you are seeing by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-04 23:52:26] |
| User409496 - Posts: 12 |
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I was unable to follow your exact instructions as I need to show my Broker's interface next to the Sierra's. Attached is a.png file. snapshot 04-02-2026 23_36_58.png |
Attachment Deleted. Private File |
| [2026-02-06 22:40:17] |
| Sierra_Chart Engineering - Posts: 23323 |
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All quantities/volumes for LMAX, are multiplied by 10 because Sierra Chart does not support fractional quantities for market data. LMAX supports trading in .1 units.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-06 22:40:34
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| [2026-02-07 20:55:53] |
| User409496 - Posts: 12 |
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Thanks for your reply. I can understand Sierra not supporting LMAX's fractional units of 0.1 or 0.5 unit - what about non-fractional units like 1, 5, 7, etc. Would it be possible to tweak something in Sierra's DOM or else, so that whole units like 1, 5 or 10 are not represented in Sierra like 10, 50 or 100. Trading via the Sierra's DOM, in this way, is really confusing, not to mention seeing on the bid 1000 units while in fact it is only 100 units. Or that is either also not possible? |
| [2026-02-07 21:17:30] |
| Sierra_Chart Engineering - Posts: 23323 |
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We cannot change this. This is how it has been set, and has been this way for years. There is not going to be any change. It is totally and completely out of the question. There will not be any further consideration of this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-07 21:17:46
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