Support Board
Date/Time: Wed, 04 Feb 2026 20:52:30 +0000
Data not working
View Count: 31
| [2026-02-04 15:18:00] |
| User171024 - Posts: 1 |
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Hi there, My charts are not working. Please help. |
| [2026-02-04 15:56:18] |
| John - SC Support - Posts: 44426 |
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Due to the conversation you had with our Support at the following link, the exchange you had active in January was deactivated. Therefore, you need to activate the exchange that you want for the CME Group now: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1767571382328919429#ViewTicket You can activate an exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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