Support Board
Date/Time: Sun, 15 Mar 2026 09:18:05 +0000
2870 adds lag switching to chartbooks with a trade window active.
View Count: 662
| [2026-01-27 20:57:19] |
| Mike456039 - Posts: 46 |
|
moved from 2861 to 2870 on my live trading install, and there is now a ~1sec lag when switching chartbook tabs. My other installs on 2870 are perfect, snappy, and have no problems. The problem is having a trade window active - either floating or attached to a chart. Remove trade windows = snappy switch between chartbooks There is no lag switching from a chartbook with a trade window active to a chartbook without a trade window active. But if a trade window is active ther is approx 0.5-1sec lag switching to that chartbook for it to load up (tried OpenGL on or off) Sounds minor, but it's very distracting, and for my trading install, I had to roll back. |
| [2026-01-27 22:32:31] |
| Sierra_Chart Engineering - Posts: 23216 |
|
Yes we know and we explain this here: Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off | Post: 434343 There is a huge advantage to this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-27 22:32:38
|
| [2026-01-28 08:57:32] |
| Mike456039 - Posts: 46 |
|
okay, sorry I didn't realise this had been explained previously. so accept the slight lag flicking between chart books for reassurance the chart book is most stable and price action and behaviour is most accurate in version 2870. I'm sure I can get used to it within a day. is it a possibility the switching lag can be overcome in future versions? |
| [2026-01-28 18:44:52] |
| Sierra_Chart Engineering - Posts: 23216 |
|
Well the way that this will be eventually solved is that the trade window will be replaced with equivalent functionality through the Control Bars which can be directly attached to a chart window . This will be much more efficient. So yes this is going to be solved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-28 18:45:24
|
| [2026-01-30 13:32:44] |
| Flowdity - Posts: 74 |
|
"dedicated color settings for these columns and the diagonal calculations" is it available in 2870 or going to be in later version? |
| [2026-01-30 15:45:44] |
| John - SC Support - Posts: 45108 |
|
"dedicated color settings for these columns and the diagonal calculations"
is it available in 2870 or going to be in later version? We do not know what you are referencing here. The quoted text is not in this thread. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-31 03:21:13] |
| Flowdity - Posts: 74 |
|
Hi john, sorry I mean to comment for this thread Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off | Post: 434343
|
| [2026-01-31 23:04:27] |
| User138602 - Posts: 183 |
|
I also downloaded version 2870 and i have 2 problems now. 1. i overlap charts and it took me some time to figure my setup out. now a fresh loaded chartbook has the wrong charts at top of each other...total mess...i am a bit angry...honestly...this sucks BIG time...i have now clue how to tell if a chart is on top of another or not. my layout has to work right after opening a chartbook...i cant adjust that every time. 2. The chart window frame has now an unpleasant color and the chart window separation line is gone...i suggest you roll it back like it was before. Best Regards |
v2870.png| [2026-02-01 23:57:28] |
| User138602 - Posts: 183 |
|
Regarding #8 attached file: is there a way to change this? Didnt find a graphic option. THX |
| [2026-02-02 17:03:21] |
| John - SC Support - Posts: 45108 |
|
1. The z-order (ordering of the charts behind/above each other) is controlled through the order of the charts in the "Windows and Chartbooks" window (the CW menu shows the same ordering). So you need to have the charts ordered how you want in that list. 2. Refer to the following and the 3 settings below it for the color settings for the MDI windows: Graphics Settings: Window Title Bar For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-02 17:28:42] |
| User138602 - Posts: 183 |
|
THX... I dont use the title bar for chart windows. To maximize a chart, we were able to double click the window frame at the top...doesnt work anymore. Suggestion: 1. Give us a Lock/Unlock Option for chart windows being able to be moved around. 2. Maybe Option for the Window Border width. Thx Date Time Of Last Edit: 2026-02-02 17:58:46
|
| [2026-02-02 23:40:19] |
| Sierra_Chart Engineering - Posts: 23216 |
|
This is still definitely supported: To maximize a chart, we were able to double click the window frame at the top...doesnt work anymore. No problems with this at all.No plans for the features and 2 is not possible. Or is very involved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-03 00:04:22
|
| [2026-02-03 16:51:47] |
| User138602 - Posts: 183 |
|
Maximizing charts for me only work while showing title bars.
|
| [2026-02-04 17:54:21] |
| Sierra_Chart Engineering - Posts: 23216 |
|
We understand. We will implement a solution for this. So it is not when there are title bars.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-07 03:01:52] |
| Sierra_Chart Engineering - Posts: 23216 |
|
This will be solved in the next release, regarding maximizing the MDI child window when there is no title bar by double-clicking on the top border area.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-07 03:02:14
|
To post a message in this thread, you need to log in with your Sierra Chart account: