Support Board
Date/Time: Tue, 27 Jan 2026 02:12:06 +0000
technical issues - refund subscription
View Count: 25
| [2026-01-26 17:07:40] |
| raheem ali - Posts: 2 |
|
hello I activated the service but I am unable to use the platform due to technical issues. I would like to request a refund for the unused portion of my service package and Denali data feed if possible.” best regards abd alraheem ali email address: a.raheem1@hotmail.com |
| [2026-01-26 17:10:08] |
| raheem ali - Posts: 2 |
|
Please cancel my refund request. The platform is working correctly now and I want to keep my subscription active. best regards abd alraheem ali |
| [2026-01-26 21:09:34] |
| John - SC Support - Posts: 44226 |
|
We had not had time to get to the refund, so nothing had been done with your account from our end.
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