Support Board
Date/Time: Fri, 13 Mar 2026 11:15:18 +0000
All my internet is freezing when I download current historical data on my computer
View Count: 147
| [2026-01-25 10:11:18] |
| GravisHTG - Posts: 321 |
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Am I the only one having this problem ? As a test , I delete and redownload data from ES - and then click on my youtube to refresh - and then its not responding... Sierra chart only use 2.5mbps of my bandwith , and I have 80 mbps. I wonder what is happening , i try to debug it with gemini , he ask me to do a lot of different config in the network card , but none of that works. Is their a way to reduce the load on the network card when we are updating our data. Just update my Realtek adapter , its better now at bringing back the connection , but still when under SC data load - it freeze all other connectivity to my computer. EDIT - I fix it by reinstalling everything + put sierra chart on his on SSD Date Time Of Last Edit: 2026-02-01 07:05:25
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| [2026-01-25 19:27:35] |
| Sierra_Chart Engineering - Posts: 23201 |
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We cannot help with this. This is a system specific issue. It has nothing to do with Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-25 19:45:10] |
| User719512 - Posts: 422 |
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To monitor and optimize my system, I installed the following tools: - HWiNFO64 - LatencyMon - CrystalDiskInfo Always good to check disk firmware versions, BIOS updates, OS updates, etc. From the above, you can gather more info on resource usage on your system. |
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