Support Board
Date/Time: Tue, 10 Mar 2026 04:37:54 +0000
Connect to Apex evaluation account
View Count: 122
| [2026-01-21 00:08:22] |
| User430913 - Posts: 1 |
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Hi I can't connect to my evaluation account at Apex and I will send you the message log. Regards Analyn |
| [2026-01-21 15:21:27] |
| John - SC Support - Posts: 45020 |
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You have the following in your log: Rithmic Direct - DTC | Logon error received from server: permission denied
Refer to the following for what we know about the Permission Denied error from Rithmic: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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