Support Board
Date/Time: Wed, 04 Mar 2026 22:40:12 +0000
My time and sales windows and DOM chart are NOT restored properly on start-up
View Count: 204
| [2026-01-15 08:15:12] |
| MandelBro - Posts: 28 |
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Dear сolleagues! I have 3 requests for you. 1. I use two "Time and Sales Windows" (unfiltered and filtered) for my peripheral view. They both display only the 'Volume' column with the smallest font, there is no TitleBar, no ScrollBars. I try to make them as narrow as possible. The system can't restore them properly on start-up. Every time they become wider than when they were saved. It seems to me that the system can't restore a window narrower than the specified width (in my case the limit is 182 pixels). 2. Similar behavior is observed with a simple dummy detached chart with the checked "MainMenu -> Trade -> Trading Chart DOM On". I also try to make this chart window as narrow as possible. It has "Show TitleBar", "Show ScrollBar", "Show Menu" OFF in the "MainMenu -> Chart". Both the price and time scales are OFF. Every time on start-up it becomes wider than when it was saved. 3. Please check the "MainMenu -> Trade -> Customize Chart/Trade DOM Columns" dialog box. I can't delete the following columns: "Price", "Bid Order Column" and "Ask Order Column". I only need the "Combined Bis/Ask Size" column. I also use it for peripheral monitoring, just to be sure that liquidity is ok and is not drying-up. Is it possible? For your convenience I'm sending you one of my 4K screens with the narrow windows configured just the way I'd like in v2862. Thank you! Date Time Of Last Edit: 2026-01-15 17:11:00
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 My_4K_Screen.png / V - Attached On 2026-01-15 07:57:09 UTC - Size: 470 KB - 42 views |
| [2026-01-19 16:35:37] |
| Sierra_Chart Engineering - Posts: 23141 |
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We still need time to review this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-19 17:32:26] |
| MandelBro - Posts: 28 |
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Dear сolleagues! To save your time on my cross-referenced requests, I'd like to inform you that my points 1 and 2 are better covered in my next post: Is it possible to restore a narrow chart to its saved state if its TitleBar is disabled? | Post: 434386 So, only my point 3 is relevant in this tread. Thank you! Date Time Of Last Edit: 2026-01-19 17:56:07
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| [2026-01-23 23:15:12] |
| Sierra_Chart Engineering - Posts: 23141 |
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We will see about this request, but it will be some time before we can look at it: 3. Please check the "MainMenu -> Trade -> Customize Chart/Trade DOM Columns" dialog box. I can't delete the following columns: "Price", "Bid Order Column" and "Ask Order Column". I only need the "Combined Bis/Ask Size" column.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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