Support Board
Date/Time: Thu, 08 Jan 2026 01:52:18 +0000
Version 2849
View Count: 172
| [2026-01-04 17:22:00] |
| Dennis B. - Posts: 297 |
|
Upgraded from 2800 to 2849. Charts a little weird, but fixed them. Anyway, closed out 2849, but when I come back in the charts are all small. SC is not saving my previous set-up.
|
| [2026-01-04 21:33:14] |
| Sierra_Chart Engineering - Posts: 22219 |
|
Update Sierra Chart to the latest version. This should all be resolved now. Instructions: Software Download: Fast Update The current version is 2852. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-05 14:16:43] |
| Dennis B. - Posts: 297 |
|
Bumped up to 2852, issue still not corrected.
|
| [2026-01-05 23:05:34] |
| Sierra_Chart Engineering - Posts: 22219 |
|
We do not have enough details, to know what the exact problem is in your case. We did not understand, what the situation was in your case, when we posted to update, but we knew some associated problems were resolved. So we thought it might be applicable. We do not know what the problem is you are having exactly. There should be no issue, when you save your Chartbook, close it and reopen it, that the layout would be different. It will be identical. If it is different, we need a before and after picture. You can provide a screenshot of the main window: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-06 06:58:14
|
| [2026-01-06 14:11:55] |
| Dennis B. - Posts: 297 |
|
Forget about it, got a work-around. Thx
|
| [2026-01-07 17:20:13] |
| Dennis B. - Posts: 297 |
|
Is your version 2855 correcting this issue ?
|
| [2026-01-07 19:20:47] |
| John - SC Support - Posts: 43842 |
|
It might, but we are not certain what you meant by the charts are "small". We would need to see a "Before" and "After" image to understand the particular issue you are having. Refer to the following for how to get us images: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-07 21:35:36] |
| Dennis B. - Posts: 297 |
|
It worked Yaaaaa.... thank you.
|
To post a message in this thread, you need to log in with your Sierra Chart account: