Support Board
Date/Time: Wed, 07 Jan 2026 21:01:25 +0000
Rithmic Data Error
View Count: 58
| [2026-01-02 13:37:02] |
| YP9 - Posts: 3 |
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I’m attempting to connect Sierra Chart via Rithmic Direct (DTC) and am receiving a permission denied error. Can you confirm whether my account is authorized for Rithmic DTC access?
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| [2026-01-02 14:50:18] |
| Sierra_Chart Engineering - Posts: 22218 |
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Yes you are able to use Rithmic from Sierra Chart. This error is from Rithmic: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-02 17:26:44] |
| User653490 - Posts: 3 |
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getting the same error as of this morning
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| [2026-01-02 18:31:08] |
| John - SC Support - Posts: 43836 |
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User653490: Refer to the information in the link given in post #2. There is nothing we can do about that error as it comes from Rithmic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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