Support Board
Date/Time: Sat, 14 Feb 2026 23:39:44 +0000
Problem with replay chart
View Count: 129
| [2025-12-27 19:42:24] |
| User335965 - Posts: 3 |
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Hi, Hello, I'm having a problem using Replay. After pressing play, it clears the current chart and doesn't count the time for gold. When I try to trade oil on the 1-minute interval, after pressing play, the candle counting time jumps to 15 minutes and doesn't count any further. Please help.
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 Zrzut ekranu 2025-12-27 202554.png / V - Attached On 2025-12-27 19:31:43 UTC - Size: 76.57 KB - 29 views Zrzut ekranu 2025-12-27 202625.png / V - Attached On 2025-12-27 19:31:49 UTC - Size: 76.21 KB - 26 views Zrzut ekranu 2025-12-27 202754.png / V - Attached On 2025-12-27 19:31:55 UTC - Size: 74.59 KB - 29 views |
| [2025-12-29 16:30:18] |
| John - SC Support - Posts: 44624 |
|
We do not understand what you mean by "count the time". We think you mean that the charts are not moving. In the images you provided, two of the charts are in a "Paused" state, so the charts will not be moving, as the replay is paused. We really need more information on exactly what is occurring, as we are not fully understanding the problem. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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