Support Board
Date/Time: Tue, 10 Feb 2026 11:12:03 +0000
Study “Bar/Daily Price Change Display” shows incorrect output when connected through Rithm
View Count: 159
| [2025-12-26 11:56:18] |
| User543467 - Posts: 8 |
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When I load this study with NQH6.CME and connect through Rithmic Direct – DTC, the result is multiplied by 100 for some reason. It works fine if I switch to IB or SC Data. I’m using the same symbol and the same settings — the only difference is changing the current selected Service in the list.
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| [2025-12-26 17:27:57] |
| John - SC Support - Posts: 44538 |
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We need clarification on your statement that "I'm using the same symbol...". When you change the "Current Selected Service" the symbols need to be updated, as each service uses a different symbology. We wonder if what you are seeing is due to an incorrect symbol at that time. This is the only reason we can think of for this to be occurring. Please get us an image of what you are seeing by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) We also need to know what the Input for "Data to Display" is set to for the study. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-26 19:38:31] |
| Sierra_Chart Engineering - Posts: 22781 |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-26 19:40:19] |
| Sierra_Chart Engineering - Posts: 22781 |
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This will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-30 01:13:14] |
| User543467 - Posts: 8 |
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Version 2845 Rev55294 resolved the issue—thanks!
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