Support Board
Date/Time: Mon, 26 Jan 2026 09:45:14 +0000
Market Depth data Missing
View Count: 77
| [2025-12-08 01:26:22] |
| User447011 - Posts: 4 |
|
Hi, I do not receive real-time market depth data (screenshot1), and I cannot load the market depth data for the past few days either even if I clicked on "Download depth data from datetime" and click "reload and recalculate". |
 figure1.png / V - Attached On 2025-12-08 01:26:05 UTC - Size: 90.27 KB - 25 views |
| [2025-12-08 16:21:43] |
| John - SC Support - Posts: 44193 |
|
You do have an exchange active that includes the Market Depth data, so you should be getting it. Please go through the items at the following link and hopefully one of them will resolve your issue: Global Trade Settings Windows: Troubleshooting Market Depth Data Not Displaying in Chart/Trade DOM Columns For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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