Support Board
Date/Time: Sun, 25 Jan 2026 15:18:13 +0000
CL (Crude Oil) on Delayed Feed
View Count: 158
| [2025-12-05 13:23:37] |
| bobstone249 - Posts: 45 |
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Hi, I've had an account with SC for a few years now. Recently set up an additional instance/log-in for SC to test and trade CL. I'm trading ES (S&P500) successfully in the original instance of SC. I have aligned all the global settings between the 2 instances of SC. I have even copied the chartbook into the original session of SC (where I successfully trade ES) to test it in an environment where I know I don't have a delayed feed. The VWAP chart and other charts are still showing a delayed feed. Can you please help. Symbols - ES Micros MESZ25_FUT_CME - CL Micros MCLF26_FUT_CME Current Service Package is 11 Denali data, Teton order routing, Dorman/Stage 5 account Many thanks Rob |
| [2025-12-05 14:23:28] |
| User135243 - Posts: 198 |
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I guess you don't have Nymex realtime data, that could be the problem with delayed data
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| [2025-12-05 15:28:11] |
| John - SC Support - Posts: 44193 |
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As User135243 points out, you do not have the NYMEX exchange setup, so you are not going to get the real-time data for CL, or for any product traded outside of the CME exchange, which is the only exchange you have active to get real-time data. You can add/change your exchange selections at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-05 19:09:50
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| [2025-12-05 18:18:09] |
| User584084 - Posts: 321 |
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NYMEX is required for real-time CL data. COMEX is for the metals.
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| [2025-12-05 19:09:37] |
| John - SC Support - Posts: 44193 |
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Sorry for that - yes it should be NYMEX for CL. We updated our previous post. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-10 12:15:05] |
| bobstone249 - Posts: 45 |
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Apologies John and all others who kindly responded, I should have noticed this. Thanks
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