Support Board
Date/Time: Tue, 20 Jan 2026 04:42:17 +0000
received a message saying Connection error message from service: CQG WebAPI / logon unsucc
View Count: 85
| [2025-12-01 02:24:20] |
| User204246 - Posts: 1 |
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what is the problem? how to contact my FCM? I should have sufficient fund in the account.
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| [2025-12-01 02:52:24] |
| Sierra_Chart Engineering - Posts: 22443 |
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We cannot see the exact message. Look at all of the different CQG error messages to determine what action to take: CQG Trading Platform Service: Common Error Messages Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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