Support Board
Date/Time: Fri, 28 Nov 2025 18:11:07 +0000
Quote Board - Daily Change and Daily Percent Change is not updating
View Count: 31
| [2025-11-28 15:56:27] |
| Meklon - Posts: 254 |
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Hello Support, After the market open today none of my Quote Boards have its DailyChange and DailyChange% updating. They display zeroes, other columns appear to be updating. I have tried disconnecting and connecting back and even restarting Sierra Chart with no effect. This is happening on 2 different instances on the same machine (one instance is connected to live market, the other one is connected to Sierra Sym trading). On both instances DailyChange and DailyChange% are not updating and displaying zeroes. Other columns are updating. Everything was working fine yesterday. Any suggestion how to address this problem? I am running version 2800 |
| [2025-11-28 17:10:36] |
| User135243 - Posts: 166 |
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you're right, I'm sure this has to do with todays exchange outage
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| [2025-11-28 17:29:55] |
| Sierra_Chart Engineering - Posts: 21574 |
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This is because there is no previous close price. This must be related to the CME downtime.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-28 17:33:04] |
| Meklon - Posts: 254 |
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Shouldn't in this case Sierra use last available valid closing price (even if this is a day before last one) instead of just displaying zeroes? It would still be better than simply providing no data at all.
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