Login Page - Create Account

Support Board


Date/Time: Sun, 16 Nov 2025 22:21:14 +0000



Data Flow problem

View Count: 27

[2025-11-14 14:49:57]
User23815 - Posts: 213
I recently needed to reinstall Sierra Chart and restore data from backup. I am having a problem with the Teton Data feed. It will show as active but the chart is not current. I can disconnect and reconnect and it moves ahead to current but today it is still not staying current. I can see price moving in the chart ladder, but the chart is not following. On the third disconnect/reconnect it finally appears to be working, but this has been a recurring issue. Thanks for the help.
[2025-11-14 15:16:26]
Sierra_Chart Engineering - Posts: 21439
Refer to:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart

Whatever the issue is, it must be one of the items in this help topic above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-11-14 15:20:13

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account