Support Board
Date/Time: Thu, 13 Nov 2025 18:35:02 +0000
Right-click "hide level" tool function stops working on retracements
View Count: 21
| [2025-11-12 15:16:16] |
| hexpheen - Posts: 12 |
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Hi Support, I have an issue where the right-click "hide level" tool function stops working in chart retracements. Other charts in the chartbook this function still works. Also in the chart where the right-click function stops working, I can still go into drawing properties and hide that level - just the quicker right-click options stops working. If I erase the whole drawing and make a new one the right-click function still does not work. It also stops working on previous drawings within the chart. This seems to be related to drawing a "time expansion" in the same chart. I noticed the "hide level" right-click menu function is disabled (greyed-out) for that drawing. In another chart, in the same chartbook, that had no time expansions drawn but had retracements - I tested this function by confirming the "hide level" right-click menu working on the retracement, then drew a time expansion, then tried the "hide level" right-click menu function on the retracement again and it stopped working. Appreciate your help fixing this "hide level" right-click menu function on retracements where a time expansion is within the same chart. I also would appreciate, if possible, enabling the "hide level" function on time expansion drawings (so I do not have to go into drawing properties each time). |
| [2025-11-13 18:06:45] |
| Sierra_Chart Engineering - Posts: 21386 |
|
We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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