Support Board
Date/Time: Sat, 03 Jan 2026 03:34:35 +0000
Limitted Market Depth Download
View Count: 305
| [2025-11-11 17:29:18] |
| skalaydzhiyski - Posts: 109 |
|
Hello SC, I have a chart with Date Range Data Limiting Method and it only contains 2 days (Ex: 2025-11-01, 2025-11-02). Now when I click on the chart and I do Download Depth Data From Date Time, a download is triggered as expected, but this data download does NOT stop at the end date of the Chart. If I only need a couple of hours of market depth data to be downloaded why does Sierra download ALL the depth data instead of just what is currently loaded in the chart ? Maybe there is a way to go around this and I would love to know. P.S. I am using ACSIL as well so if there is a function to do this programatically I would like it even better. All the best, |
| [2025-11-11 18:52:40] |
| John - SC Support - Posts: 43722 |
|
There is not a way around this. The system is going to download the Market Depth data from the point at which you make the request and going forward to the current time.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-11 19:06:46] |
| skalaydzhiyski - Posts: 109 |
|
Can I request this a feature for a future release? I presume it should be trivial to implement. It seems illogical to have data limiting set to a small date range only to then this limiting to be violated by the data downloaded. It is inefficient to download "all the data" by default instead of the "smallest possible data that satisfies the users needs". In my eyes Sierra has been a beacon of hope in terms of rational design decision thus far, and this kind of seems off. All the best |
| [2025-11-11 19:33:18] |
| John - SC Support - Posts: 43722 |
|
We have noted this as a Feature Request. We can not say when we would get to any particular item.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-14 17:49:03] |
| Sierra_Chart Engineering - Posts: 22163 |
|
This is definitely not trivial to implement. When market data is being downloaded, there is no knowledge of any Chart Settings. Data will always be downloaded to the present time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-15 09:13:39] |
| skalaydzhiyski - Posts: 109 |
|
Hi SC Engineering, I thought when data download is triggered from the chart the client prompts the server to start a data download. I am saying this, because the .depth data download is started when you Right Click on the time scales and select Download Depth Data From Date-Time, this meaning the Date-Time of the current selection is being sent / shared from the client (chart) with the server. The feature I requested is to just send the End Date for the chart as well so that we get faster and more specific .depth downloads. Maybe I am misunderstanding something, so feel free to elaborate. All the best, Date Time Of Last Edit: 2025-11-15 09:14:48
|
To post a message in this thread, you need to log in with your Sierra Chart account: