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Date/Time: Sun, 09 Nov 2025 15:46:09 +0000



1 millisecond chartbooks

View Count: 57

[2025-11-07 22:47:53]
GaryMac - Posts: 19
hi there
my chartbooks I'm loading into Sierra chart are not loading in correctly as most of them are loading in with 1 millisecond on them and there not set to that
and the rest are just blank
the person a got my chartbooks from has no idea why they would load in that way and should speak to yourselves
do you have any ideas
[2025-11-08 15:03:31]
Sierra_Chart Engineering - Posts: 21348
Update Sierra Chart to the latest release following these instructions:
Software Download: Fast Update

Get a fresh copy of the Chartbooks from the other person and try again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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