Support Board
Date/Time: Thu, 06 Nov 2025 04:58:21 +0000
Not Getting Realtime Data
View Count: 60
| [2025-11-02 23:51:20] |
| KXRCap - Posts: 67 |
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Sent Message Log. 2025-11-02 16:45:16.097 | Symbol Error | F.US.EPZ25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.EPZ25. ID: 47 Getting CFD quotes, but not futures. |
| [2025-11-03 00:35:49] |
| KXRCap - Posts: 67 |
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Getting this error now on charts...
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image.png| [2025-11-03 00:36:10] |
| Sierra_Chart Engineering - Posts: 21321 |
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Activate the exchanges that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-03 00:50:08] |
| KXRCap - Posts: 67 |
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Thanks. Why did that not align up with my normal payment due time? Konrad. |
| [2025-11-03 01:22:31] |
| Sierra_Chart Engineering - Posts: 21321 |
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Exchanges renew month-to-month, and Sierra Chart usage time, can renew at any day of the month. The two do not align with each other. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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