Support Board
Date/Time: Wed, 03 Dec 2025 15:50:34 +0000
DVP custom configs no longer loading
View Count: 186
| [2025-10-17 10:24:49] |
| User716140 - Posts: 6 |
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when I select the DVP drawing tool, with my custom config set with CFG button1, I no longer get my saved settings, I only get the default settings. Other drawing tools (horizontal line etc) work fine. the message log has the following 2025-10-17 16:31:25.338 | Error opening Study Collection file for determining internal version. C:\SierraChart\Data\DVP extended value.StdyCollct. File error: Windows error code 2: The system cannot find the file specified. this file exists, but the error does not always appear. sometimes the default profile settings are drawn and no error appears Date Time Of Last Edit: 2025-10-17 15:42:57
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| [2025-10-17 16:52:16] |
| John - SC Support - Posts: 43262 |
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The error is explicitly stating that this file "C:\SierraChart\Data\DVP extended value.StdyCollct" is not present. That error is from the Operating System, so when Windows is trying to access the file (per the program asking it to do so) it is coming back and stating that the file is not there. The file needs to have the exact name as shown in the error, spaces and everything. So make sure you have an exact match to the filename. If the is present and in the proper location, then try to load the Study Collection itself associated with it. To do this select "Analysis >> DVP extended value". If it loads properly then there is no reason for there to be an issue with this working with the Drawn Volume Profile. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-17 17:16:24] |
| User716140 - Posts: 6 |
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I just tried to create a new settings file, assign it to a config button and use it. It didn't work, same problem, but this time I got the following message: 2025-10-17 17:58:02.437 | Source file does not exist when saving backup of C:\SierraChart\Data\dvp20.StdyCollct. No backup made. the file dvp20.StfyCollct definitely exists in the data directory. thanks. |
| [2025-10-17 18:25:22] |
| John - SC Support - Posts: 43262 |
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Check to make sure you have space available on the drive where you have Sierra Chart installed. These are odd messages to be getting if the files exist and you have space. If that is not the issue, then please get us that file so we can see if we have an issue with it. Refer to the following for how to get us a file: Support Board Posting Information: Attaching a File (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-17 20:56:55] |
| User716140 - Posts: 6 |
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the C: drive has 400GB free. file attached, thanks. |
 dvp20.StdyCollct - Attached On 2025-10-17 20:55:11 UTC - Size: 21.41 KB - 35 views Attachment Deleted. |
| [2025-10-22 14:35:20] |
| Sierra_Chart Engineering - Posts: 21650 |
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This specific Study Collection file opens fine for us. No problems at all. There must be some file access issue. Refer to: Error Messages When Opening Files The information on that page, should be applicable. Maybe security software is blocking access to the file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-22 14:36:57
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