Support Board
Date/Time: Sun, 18 Jan 2026 12:34:46 +0000
Number bar indicator
View Count: 285
| [2025-10-12 03:23:02] |
| User925138 - Posts: 30 |
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Hello, I have level 10 data, with Denali. What do I need to use the Number bar Indicator? Thanks for your help and time. -Kevin |
| [2025-10-13 15:19:36] |
| John - SC Support - Posts: 44021 |
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You need to be on one of the "Advanced" packages to have access to the Numbers Bars study. Refer to the information for the Integrated packages at the following link: Description of Service Packages and Pricing: Integrated Packages To change your package, follow these instructions: Sierra Chart Purchase and License Information: Changing Package For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-14 18:57:34] |
| User925138 - Posts: 30 |
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Thanks, I just upgraded to Level 11. -Kevin |
| [2025-12-04 17:47:54] |
| User925138 - Posts: 30 |
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Order rejection Today, I can place limit orders on the mES, but sometimes when I place a limit order on the mNQ it gets rejected. This is new for today. Thanks for your help, -Kevin Kiernan |
| [2025-12-04 19:10:38] |
| John - SC Support - Posts: 44021 |
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When you have an order rejected, you need to look in the "Trade >> Trade Service Log", as it will give the reason for the rejection in there. You can post that log to this thread if you want us to look at it, by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-04 19:53:32] |
| User925138 - Posts: 30 |
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Teton CME Routing Requesting historical order fills for account 44604 RemoveDuplicateFillActivity -Kevin |
| [2025-12-04 20:05:09] |
| John - SC Support - Posts: 44021 |
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Those are normal items and not related to rejections of orders. We would need to see the entire Trade Service Log to see if there is information in it regarding rejections. Please get us the entire log by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-04 20:38:53] |
| User925138 - Posts: 30 |
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2025-12-04 11:33:40.323 | Teton CME Routing | Requesting trade accounts from server. 2025-12-04 11:33:40.331 | TradeActivity files query time: 0.007032 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 0 2025-12-04 11:33:40.362 | Teton CME Routing | Performing query for most recent order fills Date-Time for Trade Account: 44604. 2025-12-04 11:33:40.362 | Teton CME Routing | Performing query for most recent account balances Date-Time for Trade Account: 44604. 2025-12-04 11:33:40.362 | Teton CME Routing | Received 1 accounts from service. 2025-12-04 11:33:40.364 | TradeActivity files query time: 0.002322 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 1 2025-12-04 11:33:40.364 | Teton CME Routing | Requesting historical order fills for account 44604. Start Date-Time UTC: 2025-12-04 16:24:22 2025-12-04 11:33:40.365 | TradeActivity files query time: 0.001104 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 0 2025-12-04 11:33:40.365 | Teton CME Routing | Requesting historical account balances for account 44604. Start date-time UTC: 2025-12-04 16:24:17 2025-12-04 11:33:40.410 | Teton CME Routing | Received 1 order fills for account: 44604. Inserting the ones that do not exist. 2025-12-04 11:33:40.410 | Teton CME Routing | Received 1 historical account balance updates for account: 44604. Inserting into Trade Activity Log. 2025-12-04 11:33:40.413 | RemoveDuplicateFillActivity | TradeAccount: 44604. DatesOfRecordsToInsert: 2025-12-04, . MostRecentFileNameSearched: TradeActivityLog_2025-12-04_UTC.44604.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 2025-12-04 11:33:40.413 | TradeActivity files query time: 0.002233 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 0 2025-12-04 11:33:40.579 | Teton CME Routing | Requesting Trade Positions data. 2025-12-04 11:33:49.608 | TradeActivity files query time: 0.249038 seconds. Entries: 636. BeginDateTimeUTC: 2024-11-27 05:00:00.000. Outstanding queries: 1 2025-12-04 11:33:49.861 | TradeActivity files query time: 0.253568 seconds. Entries: 476. BeginDateTimeUTC: 2024-11-27 05:00:00.000. Outstanding queries: 0 2025-12-04 11:33:50.377 | TradeActivity files query time: 0.251142 seconds. Entries: 18. BeginDateTimeUTC: 2024-11-27 05:00:00.000. Outstanding queries: 0 2025-12-04 11:33:51.153 | Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2025-12-04 11:33:51.153 | Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2025-12-04 11:33:59.797 | TradeActivity files query time: 0.205903 seconds. Entries: 0. BeginDateTimeUTC: 2024-11-27 05:00:00.000. Outstanding queries: 1 2025-12-04 11:34:00.052 | TradeActivity files query time: 0.254474 seconds. Entries: 0. BeginDateTimeUTC: 2024-11-27 05:00:00.000. Outstanding queries: 0 2025-12-04 11:34:03.647 | TradeActivity files query time: 0.275811 seconds. Entries: 476. BeginDateTimeUTC: 2024-11-27 05:00:00.000. Outstanding queries: 0 2025-12-04 11:34:05.044 | TradeActivity files query time: 0.253301 seconds. Entries: 636. BeginDateTimeUTC: 2024-11-27 05:00:00.000. Outstanding queries: 0 2025-12-04 11:34:05.765 | TradeActivity files query time: 0.253464 seconds. Entries: 11. BeginDateTimeUTC: 2024-11-27 05:00:00.000. Outstanding queries: 0 2025-12-04 11:35:31.846 | Teton CME Routing (Order reject). Info: Trade Order Error - Time in force is not supported. Fill or Kill. Internal Order ID: 4491. Service Order ID: 4080708. Symbol: MNQZ25_FUT_CME. Account: 44604 * 2025-12-04 11:52:03.851 | Teton CME Routing (Order reject). Info: Trade Order Error - Time in force is not supported. Fill or Kill. Internal Order ID: 4501. Service Order ID: 4080901. Symbol: MNQZ25_FUT_CME. Account: 44604 * 2025-12-04 11:53:10.609 | Teton CME Routing (Order reject). Info: Trade Order Error - Time in force is not supported. Fill or Kill. Internal Order ID: 4502. Service Order ID: 4080924. Symbol: MNQZ25_FUT_CME. Account: 44604 * 2025-12-04 12:41:17.320 | Teton CME Routing (Order reject). Info: Trade Order Error - Time in force is not supported. Fill or Kill. Internal Order ID: 4507. Service Order ID: 4081551. Symbol: MNQZ25_FUT_CME. Account: 44604 * 2025-12-04 12:48:10.039 | Teton CME Routing (Order reject). Info: Trade Order Error - Time in force is not supported. Fill or Kill. Internal Order ID: 4509. Service Order ID: 4081586. Symbol: MNQZ25_FUT_CME. Account: 44604 * 2025-12-04 13:01:40.418 | Teton CME Routing (Order reject). Info: Trade Order Error - Time in force is not supported. Fill or Kill. Internal Order ID: 4510. Service Order ID: 4081669. Symbol: MNQZ25_FUT_CME. Account: 44604 * 2025-12-04 13:06:00.350 | Teton CME Routing (Order reject). Info: Trade Order Error - Time in force is not supported. Fill or Kill. Internal Order ID: 4514. Service Order ID: 4081681. Symbol: MNQZ25_FUT_CME. Account: 44604 * 2025-12-04 13:44:18.205 | Teton CME Routing (Order reject). Info: Trade Order Error - Time in force is not supported. Fill or Kill. Internal Order ID: 4524. Service Order ID: 4082037. Symbol: MNQZ25_FUT_CME. Account: 44604 * 2025-12-04 14:09:09.861 | Teton CME Routing (Order reject). Info: Trade Order Error - Time in force is not supported. Fill or Kill. Internal Order ID: 4527. Service Order ID: 4082176. Symbol: MNQZ25_FUT_CME. Account: 44604 * 2025-12-04 14:10:34.599 | Teton CME Routing (Order reject). Info: Trade Order Error - Time in force is not supported. Fill or Kill. Internal Order ID: 4529. Service Order ID: 4082189. Symbol: MNQZ25_FUT_CME. Account: 44604 * |
| [2025-12-04 21:29:21] |
| John - SC Support - Posts: 44021 |
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The following gives the issue: 2025-12-04 11:35:31.846 | Teton CME Routing (Order reject). Info: Trade Order Error - Time in force is not supported. Fill or Kill. Internal Order ID: 4491. Service Order ID: 4080708. Symbol: MNQZ25_FUT_CME. Account: 44604 *
You have a "Time in Force" set to "Fill or Kill", and the exchange does not like this. You need to set it to "Day" or "Good Till Cancelled". There are two places to set the Time in Force, one for the parent order and one for the attached orders. Refer to the following: Basic Trading and the Trade Window: Main >> TimeInForce (Time in Force): Attached Orders: Time In Force For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-04 21:38:41] |
| User925138 - Posts: 30 |
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I don't know how I switched it. I switched it back to "day". Thanks for your help and time! -Kevin |
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