Login Page - Create Account

Support Board


Date/Time: Mon, 27 Oct 2025 12:21:07 +0000



[Programming Help] - Order quantity limit issue

View Count: 82

[2025-10-10 08:43:36]
PhilipJamesB - Posts: 19
Hi Sierra Team,

Received this Trade Order Error (Trade Service Log) while trying to place a this morning. I checked the Global Symbol settings (see attachment) and everything there seems fine.

2025-10-10 04:06:59.257 | Teton CME Routing (Order reject). Info: Trade Order Error - Order Quantity of 5 exceeds set limit for symbol: 2. Text: Parent order. Internal Order ID: 386. Service Order ID: 6200079. Symbol: MGCZ25_FUT_CME. Account: *****
2025-10-10 04:07:21.077 | Teton CME Routing (Order reject). Info: Trade Order Error - Order with quantity 2 will cause symbol settings Position limit to be exceeded. Limit: 2. MaximumPotentialPositionQuantity: 4. Position: 2. Text: Parent order. Internal Order ID: 392. Service Order ID: 6200085. Symbol: MGCZ25_FUT_CME. Account: *****

Any ideas?

Thanks so much!
imageMGC - Global Symbol Settings .png / V - Attached On 2025-10-10 08:38:11 UTC - Size: 94.53 KB - 23 views
[2025-10-10 12:26:56]
Sierra_Chart Engineering - Posts: 21221
Contact your broker and have them increase the limit for this particular symbol. In this case the limit is set on the server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account