Support Board
Date/Time: Thu, 06 Nov 2025 17:01:38 +0000
data price is off
View Count: 128
| [2025-10-08 14:27:52] |
| User449884 - Posts: 188 |
|
This morning some of my studies werent working, the open price for certain markets were off by a few ticks. I did the "delete all and download " and it worked for NQ and ES but wont let me do it for RTY. Any ideas on how i can resolve this? |
| [2025-10-08 16:15:35] |
| John - SC Support - Posts: 42810 |
|
Please get us an image showing the issue you are seeing, and what you are comparing the information to.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-08 16:42:10] |
| User449884 - Posts: 188 |
|
i hit delete and download all data, and the opening prices for indices is now correct. And the studies such as my 30 sec OR, are now working. I dont know that i can show anything that would be helpful |
| [2025-10-08 16:50:02] |
| John - SC Support - Posts: 42810 |
|
There is nothing at this time that we need. We are looking into what may have occurred.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: