Support Board
Date/Time: Fri, 12 Dec 2025 10:52:49 +0000
Trade Window issue
View Count: 272
| [2025-10-01 17:09:33] |
| User98657 - Posts: 391 |
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SC, I'm having an issue with my Trade Window. When detached from the chart the title bar is off screen and the window cannot be moved. I can attach to the chart, and unattach, and that's all. I found a previous issue with this and have gone to Global Settings>>Tool Settings >> General - Chart Values and set all three of those selections to No, restared SC, and it hasn't changed. |
| [2025-10-01 19:40:32] |
| John - SC Support - Posts: 43425 |
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Select "Chart >> Reset Child Windows". Refer to the following: Chart Menu: Reset Child Window (Chart menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-01 20:20:36] |
| User98657 - Posts: 391 |
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Ugh! Thanks John. I totally misread that post. |
| [2025-10-09 12:49:26] |
| cfuture - Posts: 75 |
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I have the same problem and even though I have reset the child windows, I keep having the same problem. This can be somewhat a nuisance when havingg many chartbooks open at one time.
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| [2025-10-09 13:41:33] |
| Sierra_Chart Engineering - Posts: 21806 |
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If you keep having the same problem, then the Trade Window is getting moved by the operating system or some other reason for moving but it is not Sierra Chart moving it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-09 13:41:57
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| [2025-10-10 15:44:33] |
| cfuture - Posts: 75 |
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I have the same problem on my laptop which runs win11 and desktop which runs win7 pro
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| [2025-10-10 15:57:55] |
| John - SC Support - Posts: 43425 |
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If resetting the windows does not resolve it, then do an Internet search for "moving windows that are off screen". There are plenty of postings on this topic and how to move the window back.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-11 23:06:16] |
| cfuture - Posts: 75 |
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Maybe it would be best if I clarified further as to the attached trade window being offset and overlapping the first level control bar after opening a chartbook. Does that change anything as far as a solution?
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| [2025-10-13 15:14:14] |
| John - SC Support - Posts: 43425 |
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Please get us an image of what you are seeing by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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