Login Page - Create Account

Support Board


Date/Time: Tue, 04 Nov 2025 21:03:19 +0000



[User Discussion] - How to get from Free trial to paying service?

View Count: 140

[2025-09-28 00:11:56]
User771275 - Posts: 1
**Hello, I am new to Sierra Chart. I have already created my account and also installed the software on my computer. Now I would like to pay for the data and for the use of Sierra Chart, but I cannot, since by default you create a free account. I do not want the free account because I cannot access real data with it. For this reason, I would like to pay for the service without having to wait until the free trial period is over.

However, I cannot find the way to make the payment. Every time I try, it takes me back to the page showing that my account balance is 0 and that I must have at least US $10.00. Please, I need your assistance.**
Date Time Of Last Edit: 2025-09-28 15:08:14
[2025-09-28 15:08:45]
Sierra_Chart Engineering - Posts: 21309
We see that you now have 51 days of usage time at service package 10. Let us know if you need further help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account