Support Board
Date/Time: Thu, 13 Nov 2025 08:00:13 +0000
Order Allocation to Trade Accounts Not Visible
View Count: 212
| [2025-09-26 14:15:55] |
| SW Trading - Posts: 7 |
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Hello Support Team, I am experiencing an issue with the "Order Allocation to Trade Accounts" option. When I click on it, nothing happens. This is problematic because I have additional accounts linked to this account, and I would like to remove them. As a side note: at the moment, I do not have any live accounts linked, since I currently don’t own one and I am only trading in simulation mode. Could you please advise how to resolve this issue? Thank you in advance for your support. Best regards, Severin Würzinger |
 SC Ticket.png / V - Attached On 2025-09-26 14:15:00 UTC - Size: 1009.75 KB - 57 views |
| [2025-09-26 14:56:48] |
| John - SC Support - Posts: 42965 |
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Select "Window >> Reset Windows". Then try to open the "Order Allocation to Trade Accounts" again. Let us know if this does not work.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-29 06:52:25] |
| SW Trading - Posts: 7 |
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No it doesn´t work.
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| [2025-09-29 14:15:51] |
| Sierra_Chart Engineering - Posts: 21381 |
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We are checking on this. But the command may be Window >> Reset Settings Windows.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-30 11:04:42] |
| SW Trading - Posts: 7 |
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I’ve already tried that too, but unfortunately it doesn’t help either.
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| [2025-09-30 14:10:49] |
| Sierra_Chart Engineering - Posts: 21381 |
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We want you to restart Sierra Chart. Do not do anything or open any Chartbooks and then select Window >> Reset Settings Windows. Try opening the Order Allocation to Trade Accounts window again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-30 14:11:23
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