Support Board
Date/Time: Sun, 02 Nov 2025 17:05:53 +0000
Payment
View Count: 116
| [2025-09-26 07:08:01] |
| User686430 - Posts: 3 |
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I did a payment on 20.09.2025 over 92.00 USD. The service packeage has not been updated and the payment has not been confimred instead you ask for the same payment. Regards Fank |
| [2025-09-26 14:14:52] |
| John - SC Support - Posts: 42699 |
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The $92.00 was credited to your account on 2025-09-20 at 16:15:46 UTC. Then on September 22, 2025, your account renewed to Package 10 for 3 months. At this time, you have 90 days of Usage Time remaining with a renewal date of December 24, 2025. You do not have any other fees with us, therefore you should not be receiving any notices that you need to make a payment at this time. If you have, then please post that message to this thread so we can see why you would have received it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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