Support Board
Date/Time: Thu, 18 Sep 2025 02:40:10 +0000
Show our support for the Support Team!
View Count: 128
| [2025-09-09 16:53:44] |
| PhilipJamesB - Posts: 9 |
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Hi all, I think it goes without saying how much we appreciate how helpful you all are and how quickly you respond. I doubt this will be implemented, but if there were an option to say, buymeacoffee.com, as show of our appreciation when a certain future is added in response to a request/hard question answered, I'd totally gift one. Came across this on TicinoTrader's website (https://www.ticinotrader.ch), and sent him one out of gratitude. Just a thought! All the best! |
| [2025-09-09 17:38:09] |
| John - SC Support - Posts: 41880 |
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Thank you for the thought, we do appreciate it. But this kind of post is more than enough thanks.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-09 17:50:36] |
| User413206 - Posts: 42 |
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I'll add on. I appreciate the bulletproof nature of SC. It's not an easy platform to navigate and I still find myself returning to the documentation after over a year of using it. Sometimes, I just have to concentrate and simply read. These days, given the time-compressed nature of my life, the last thing that I want to do is read for dense text. But I just have to do it. And it pays off. There's just so much that this platform can do. For example, I don't know C++ terrible well. I'd rather do any development in Python. So, the trade off is write a small ACSIL script to export the data to a CSV file and have Python do the heavy analytical lifting. Appreciate the responsiveness of support and its maintenance of the platform. |
| [2025-09-09 18:56:51] |
| blt - Posts: 84 |
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...@PhilipJamesB... ... ...I offered them to take $$ from my funds for their "out of this world" support-they didn't want to do that!!! (can't force them) ...That's why I took yearly subscription and will keep doing that ...wish you good trading |
| [2025-09-11 18:08:26] |
| Sierra_Chart Engineering - Posts: 20913 |
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Hello thank you for the comments.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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