Support Board
Date/Time: Tue, 16 Sep 2025 13:51:03 +0000
ESU Charts are delayed 10 minutes?
View Count: 79
| [2025-09-08 21:02:11] |
| User771976 - Posts: 19 |
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My ESU Charts are delayed 10 minutes? I have done the several minutes of connecting to my live Dorman/Stage Five acct., and still delayed in Sim Trade. The Tick-SP Chart and the Trin-SP Chart are in sync with current time as shown on Chart Time Study. I have existed and restarted SC. I have researched SC docs and tried several possibilities and still haven't found the issue. Here are a few SShots: https://www.sierrachart.com/image.php?Image=1757348373453.png 9/8/2025 https://www.sierrachart.com/image.php?Image=1757356779982.png 9/8/2025 |
| [2025-09-08 21:15:24] |
| User771976 - Posts: 19 |
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Also, I forgot to mention if I replay the Chart Book everything is in sync.
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| [2025-09-08 21:48:47] |
| John - SC Support - Posts: 41827 |
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The exchange that you had active in August did not renew on September 1, 2025, due to insufficient funds in your account at that time. You can activate the exchange(s) for which you want real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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