Support Board
Date/Time: Wed, 03 Sep 2025 18:51:59 +0000
Technical Support
View Count: 41
| [2025-09-02 11:58:54] |
| User453439 - Posts: 11 |
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Hi I have been trying to resolve a SC issue on my charts and have made everything worse, including loosing my market depth and price connection.. Are there fee based technical services that provide remote login for a thrid party to relsove, as I fear any further attempts by me will only compound teh trouble. MAny thanks |
| [2025-09-02 14:50:36] |
| John - SC Support - Posts: 41607 |
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Refer to the following: Sierra Chart Personal Assistance Although we did have a problem with a recent release in terms of Recent Bid/Ask volumes and Pulling/Stacking volumes not showing correctly. We recommend updating to the latest release first and see if that resolves your issues. Follow the instructions at the following link for this: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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