Support Board
Date/Time: Wed, 03 Sep 2025 18:51:59 +0000
Drawings disappearing when copied from other charts
View Count: 141
| [2025-08-19 06:04:13] |
| neevaksama - Posts: 58 |
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I have drawings that copy from 1 chart to another. Suprisingly, I realized that moving the imported drawing makes it disappear. I can only reproduce it sometimes. Fortunately, I managed to take video of 1 such instance. |
Private File |
| [2025-08-19 07:58:23] |
| Sierra_Chart Engineering - Posts: 20803 |
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When you are moving a Chart Drawing on the source chart, it will disappear on the destination charts until the drawing movement or adjustment is completed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-20 08:05:28] |
| neevaksama - Posts: 58 |
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I was moving it on the destination chart actually. It disappeared from both source and destination so I had to Ctrl+Alt+Z it.
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| [2025-08-20 14:20:08] |
| John - SC Support - Posts: 41607 |
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We do not understand how the video you supplied correlates to what you have stated. We see an arrow drawn in the forward fill space, and it looks like that arrow is not showing in the other chart. or is the arrow the one that is showing and is at the wrong location? In any case, the video does not show any moving of the drawing. Please explain to us what exactly we are supposed to be seeing in the video, as it is not making any sense to us. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-31 20:21:09] |
| neevaksama - Posts: 58 |
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Apologies for the late reply! 0s-19s: I draw an arrow pointing to a gold line to demonstrate what happens to that gold line when I modify it on a different chart 23s-25s: I switch chart and move the gold line pointed by the arrow. This gold line disappears which is unexpected. This is a recurring issue. |
| [2025-09-01 15:29:39] |
| John - SC Support - Posts: 41607 |
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Please get us that chartbook so we can take a look and see if we can reproduce what you are seeing. Follow these instructions to get us the chartbook: Support Board Posting Information: Attaching a File (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-01 15:29:54
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| [2025-09-02 08:08:17] |
| neevaksama - Posts: 58 |
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Though the problem is recurring, it doesn't always happen so it's hard to debug. With that said, I am not sure what studies to remove before sending (there's about 4-11 studies in each of the 2 charts) since I don't know if it is a study-specific issue? |
| [2025-09-02 13:14:41] |
| John - SC Support - Posts: 41607 |
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Just leave them all on the charts and we will take care of them.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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