Support Board
Date/Time: Sat, 12 Jul 2025 08:55:05 +0000
cancel second reload of the Historical Chart?
View Count: 76
| [2025-07-10 17:58:06] |
| AlexH4 - Posts: 25 |
|
Can we cancel or prevent the second reload of the Historical chart when changing the symbol from an intraday chart? my chart are linked and when changing symbol from the historical chart no second reload work fine! when changing symbol from the Intraday chart there is a second reload after couple sec on the historical chart..really anoying..even if my historical chart is #1 thx to help.. |
| [2025-07-10 19:50:49] |
| John - SC Support - Posts: 40857 |
|
We are not following this exactly. In particular, changing the symbol has no impact on whether a chart is an Intraday or an Historical chart. Are you referring to changing the Bar Period? Also, what exactly are you seeing in terms of loading twice? If you can get us images of the particular items you are seeing, it would help us to understand what may be occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-10 20:45:39] |
| AlexH4 - Posts: 25 |
|
here a picture of what i'm seeing it is not a big deal but i don't understand why it is doing that ...kindly annoying for my overlay that run only at (!sc.IsFullRecalculation).
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 HistoricalChartLOAD.png / V - Attached On 2025-07-10 20:45:30 UTC - Size: 103.34 KB - 10 views |
| [2025-07-10 21:39:47] |
| John - SC Support - Posts: 40857 |
|
We are not able to reproduce what you are seeing. You might have a study that is dependent on the other chart and therefore a reload is being done after the intraday chart is complete. Or it could be something to do with the custom study you have on the chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-11 07:00:11] |
| AlexH4 - Posts: 25 |
|
no when i remove all study still doing the same... I did A complete installation of sierra chart (C:\Sierra Chart 2) and i have a video here show you what happen Video Here: https://youtube.com/shorts/oXbn5INpp28?feature=share |
| [2025-07-11 15:04:15] |
| John - SC Support - Posts: 40857 |
|
Please get us that chartbook by following these instructions: Support Board Posting Information: Attaching a File (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-11 15:29:44] |
| AlexH4 - Posts: 25 |
|
here is the chartbook that i use in the video! (sierra chart is all default this is why i reinstall it(V.2773) for the test to keep it simple...)
Date Time Of Last Edit: 2025-07-11 16:00:32
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Private File |
| [2025-07-11 18:54:25] |
| John - SC Support - Posts: 40857 |
|
We are able to see this and reproduce it. It looks like it is caused by the timing on updates to the charts. The Daily chart has to wait for data to update for the Intraday chart in order to ensure that the Daily chart is up to date with the latest information. It then reloads 10 seconds later in order to ensure that the information is available.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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