Support Board
Date/Time: Sat, 12 Jul 2025 08:56:02 +0000
Premarket chart
View Count: 40
[2025-07-10 12:46:43] |
User793936 - Posts: 8 |
helloo, is this possible to notmalise charts in premarkets so there will not be such shadows starting from 08 00 until open 09 30 ? on nasdaq/nyse/amex/ look today for safx.nq ticker as example |
[2025-07-10 14:09:42] |
John - SC Support - Posts: 40857 |
What you are seeing is the data as we get it from the exchange. We do not know why those bars show as they do, but we do not want to change it, as this is the official data we receive.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-07-11 12:24:18] |
User793936 - Posts: 8 |
but is there posibility to filter them out like other trading platforms do? das platform or sterling also get this data from exchange, but they have posibility to filter them.
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[2025-07-11 14:32:53] |
Sierra_Chart Engineering - Posts: 20184 |
No. We are not going to tinker around with the filtering. Inevitably we would end up filtering trades that should not be filtered. The filtering rules are followed according to industry specifications and it is done right. The only thing to check is to make sure, that you are not including Odd lot trades: Chart Settings: Include Odd Lot Equity Trades (Chart >> Chart Settings >> Chart Data >> Chart Data menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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