Support Board
Date/Time: Tue, 01 Jul 2025 05:04:52 +0000
Error flattening position at set time
View Count: 71
| [2025-06-20 01:43:19] |
| User494557 - Posts: 4 |
|
Hello, I trade the FGBL on Eurex, and I entered an OCO trade using the DOM, and then selected the "Flatten Position and Cancel Orders" option on the DOM, and set the time to 21:58. However I can see that my order is still open after 21:58. In the logs I can see the following error at 21:58 2025-06-19 21:58:00.337 | Trade Order Error - CQG order update. Status: REJECTED. Text: Account purchasing power EUR4810 (USD5531) is insufficient to satisfy total portfolio margin requirement including this order EUR5174 (USD5950). Internal Order ID: 13399. Service Order ID: 1678922017. Symbol: F.US.DBU25. This doesn't make much sense to me, how can I not have enough funds to flatten a position? |
| [2025-06-20 03:38:57] |
| Sierra_Chart Engineering - Posts: 20025 |
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Cancel all of the working orders first. Also this is a rejection from CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-20 14:44:40] |
| John - SC Support - Posts: 40676 |
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Also refer to the following: Basic Trading and the Trade Window: Rejected Market Order When Using Flatten or Reverse Because of Position Limit Exceeded For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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