Support Board
Date/Time: Tue, 01 Jul 2025 05:01:05 +0000
errore non specificato
View Count: 73
| [2025-06-19 21:04:24] |
| User561779 - Posts: 6 |
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salve,oggi nel mezzo della sessione di trading mi si e' bloccato tutto,provo a riconnettermi ma mi da errore nel scaricare i dati,mi si e' fermato il grafico e non carica piu' nulla,comme posso risolverlo? vedere foto
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 Captura de pantalla (99).png / V - Attached On 2025-06-19 21:04:09 UTC - Size: 240.23 KB - 8 views |
| [2025-06-19 21:12:53] |
| John - SC Support - Posts: 40676 |
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From Google Translate: Hi, today in the middle of the trading session everything froze, I tried to reconnect but it gave me an error downloading the data, the graph stopped and won't load anything anymore, how can I fix it? see photos
We believe that part of the reason you are having an issue is that today is the U.S. Juneteenth holiday, so the CME Group stopped trading at Noon Central US time. Although that specific error is a bit odd. Were you trying to get historical market depth data at the time? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-19 21:19:54] |
| User561779 - Posts: 6 |
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Ok grazie,non ero al corrente della festività di oggi,si quando è apparso questo errore stavo cercando di Ricconnettermi e di conseguenza di scaricare anche l'istoriale delarket depth
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| [2025-06-19 21:37:29] |
| John - SC Support - Posts: 40676 |
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From Google Translate: Ok thanks, I was not aware of today's holiday, yes when this error appeared I was trying to reconnect and consequently also download the depth archive
Please wait until the markets open again and see if you can get the historical market depth data at that time. The CME Group will be back trading at 17:00 Central US Time today (June 19, 2025). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-06-19 21:37:42
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| [2025-06-19 21:42:17] |
| User561779 - Posts: 6 |
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Ok grazie mille
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| [2025-06-20 09:04:41] |
| User561779 - Posts: 6 |
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Everything it's working as normal now,thank you very much for your help
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