Support Board
Date/Time: Thu, 03 Jul 2025 18:22:52 +0000
ESU25 shows Delayed values even when there is balance
View Count: 50
| [2025-06-17 07:25:41] |
| User759540 - Posts: 4 |
|
Hi I made the payment for services. However, I still see ESU25 symbol with delayed values. Can you kindly check and let me know the reason. Warm Regards, Naga |
| [2025-06-17 15:35:32] |
| John - SC Support - Posts: 40733 |
|
You do not currently have any exchanges active with our Denali Exchange Data Feed. The exchanges that you had active in May did not renew on June 1, 2025, as you did not have sufficient funds in your account at that time to pay for the renewal. You can reactivate the exchanges you had active at the following links: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedEUREX For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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