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Date/Time: Sat, 07 Feb 2026 03:46:26 +0000



Problems with symbol and connection I think screen BLANK now JUMBLED

View Count: 351

[2025-06-12 11:34:22]
ryoburto - Posts: 10
Please see attached
imageScreenshot 2025-06-12 at 12.20.53.png / V - Attached On 2025-06-12 11:31:35 UTC - Size: 2.06 MB - 156 views
imageScreenshot 2025-06-12 at 12.20.55.png / V - Attached On 2025-06-12 11:32:33 UTC - Size: 3.84 MB - 187 views
imageScreenshot 2025-06-12 at 12.28.24.png / V - Attached On 2025-06-12 11:33:24 UTC - Size: 1.02 MB - 154 views
[2025-06-12 13:33:22]
Sierra_Chart Engineering - Posts: 22707
You need to restart Sierra Chart when you see an exception message in the Sierra Chart Message Log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2025-06-12 17:37:01]
ryoburto - Posts: 10
Thanks for the reply...Im on Teton please see latest attachment
imageScreenshot 2025-06-12 at 18.33.39.png / V - Attached On 2025-06-12 17:36:01 UTC - Size: 1015.85 KB - 144 views
Attachment Deleted.
[2025-06-12 17:55:27]
John - SC Support - Posts: 44494
Refer to the following:
Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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