Support Board
Date/Time: Wed, 17 Dec 2025 17:41:01 +0000
Error downloading TNX_CGI data
View Count: 297
| [2025-06-11 17:22:10] |
| joshtrader - Posts: 526 |
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Could not download data for TNX_CGI (CBOE). See attached screen shot of the error, which appears to be on your server.
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 Screenshot 2025-06-11 131923.png / V - Attached On 2025-06-11 17:21:53 UTC - Size: 13.17 KB - 121 views |
| [2025-06-11 20:08:00] |
| Sierra_Chart Engineering - Posts: 21869 |
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We will be looking into this, this evening. This is an unusual issue involving one particular server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-06-11 20:08:07
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| [2025-06-12 16:53:33] |
| Sierra_Chart Engineering - Posts: 21869 |
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This is resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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